The panel
12 businesses, measured the same way.
Ranked by the most recent closed quarter. The Index runs 0–100 and is the mean of the ten item scores; the change column compares the last two closed quarters, never the open one.
| # | Business | Sector | Metro | Trend | Index | Change | Don't know | n |
|---|---|---|---|---|---|---|---|---|
| 1 | Ballard Subaru Subaru · Ballard | Car service departments | SEA | 78.3 | −0.6 | 3% | 203 | |
| 2 | Camelback Toyota Toyota · Camelback Corridor | Car service departments | PHX | 78.1 | +0.8 | 3% | 211 | |
| 3 | Uptown Lexus Lexus · Uptown | Car service departments | DFW | 77.6 | −0.6 | 4% | 219 | |
| 4 | Peachtree Kia Kia · Midtown | Car service departments | ATL | 73.8 | +2.6 | 5% | 171 | |
| 5 | Papago Ford Ford · Papago Park | Car service departments | PHX | 68.0 | +1.4 | 5% | 166 | |
| 6 | Buckhead Mercedes-Benz Mercedes-Benz · Buckhead | Car service departments | ATL | 65.6 | +0.8 | 5% | 188 | |
| 7 | Deep Ellum Volkswagen Volkswagen · Deep Ellum | Car service departments | DFW | 62.6 | +2.0 | 8% | 152 | |
| 8 | Norcross Chevrolet Chevrolet · Norcross | Car service departments | ATL | 60.4 | +3.4 | 9% | 121 | |
| 9 | Bellevue BMW BMW · Bellevue | Car service departments | SEA | 59.7 | −0.2 | 9% | 172 | |
| 10 | Fort Worth Ram Ram · West 7th | Car service departments | DFW | 54.7 | −0.5 | 11% | 169 | |
| 11 | Desert Ridge Honda Honda · Desert Ridge | Car service departments | PHX | 51.4 | −2.5 | 9% | 183 | |
| 12 | Northgate Nissan Nissan · Northgate | Car service departments | SEA | 47.2 | −2.3 | 25% | 158 |
Listed, not yet measured
14 businesses with no figures
These have a page and no numbers on it. A business appears here because customers asked for it, and it starts producing figures as soon as verified visits clear the reporting floor. Nothing is implied by the absence — an unmeasured business is not a badly rated one.
"Withheld" means the most recent closed quarter fell below the reporting floor of 25 verified customers for that business. The figures exist; they are not published, because a sample that thin produces swings indistinguishable from real ones. Why the floor is set here.